One person loved ANA because the food was excellent (kaiseki course) and FAs were quick on snack requests at any time during the flight. Another person loved because fast check-in, efficient, friendly, cabin attendants, delicious meals, wide variety of entertainment, frequent water and green tea offerings, spotless lavatories.
One person didn't like ANA because The aircraft was an old, chartered config 767, with no PTV and a horrible seat pitch. Meal was non- existent and compromised a sandwich, small carton of orange juice and 4 grapes for a 4 hour flight! Flight departed and arrived on time into Guam but service was very disappointing. Another person also disliked because cabin service was technically perfect but lacking sincerity. AVOD was spotty, partner's AVOD did not work on the return flight. Indifferent attitude from the FAs.
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